Podcast 465

A Jeb Bush Event. Live from Sumter, South Carolina The Bob Davis Podcasts joins the Bush campaign for a Jeb Bush Event featuring Senator Lindsay Graham and Governor Bush. Originally planned for a local diner, the campaign had to move the event to the University of South Carolina, which was a shame since the potato soup at Baker’s Sweets in Sumter is amazing. Another feature of this podcast is to set the record straight regarding Jason Lewis’ appearance in Bob Davis Podcast 404, in which he stated he generally supported the President’s Iran deal with caveats. Lewis’ campaign for Congress in Minnesota’s Second District is apparently scaring his opponents so much, they’re excerpting liner notes about his foreign policy views, rather than actually listening to what he said in the podcast. There will be a new editorial note on podcast 404 which everyone can read, clarifying what Jason said. What is amazing about the current controversy surrounding Jason’s view that the country cannot have limited government at home and big government abroad is that when you’re on the campaign trail you hear republican candidates walking right up to the line advocating another war, and apparently Republicans love it. Maybe the 2nd District’s Republican candidate for congress is correct to question this impulse among all the GOP candidates? (You’ll hear it in this podcast too.) How can talk show hosts and commentators compare the current crop of bellicose campaigners with Ronald Reagan who negotiated, and kept the United States out of major military commitments and war for 8 years. Thus, a local congressional district issue dovetails beautifully with what a candidate says on the hustings in South Carolina. In any case, the Reagan era is over and is not coming back. The challenges of our current time are multi-polar, not bi-polar. Even the economic challenges are different. All these challenges will require new and different solutions that can only come from people who are able to consider opinions that might be unorthodox. Also in this podcast, a flavor of night life in Charleston, and some good bluegrass music. Sponsored by Ryan Plumbing and Heating of Saint Paul and Hydrus.

Podcast 434

Coffee by The Fire. It’s finally starting to feel like October in the upper midwest with temperatures dropping, leaves falling and scudding grey clouds. The days are shorter, the nights longer, and that means its time for a podcast, with coffee, by the fire in the Broadcast Bunker. In podcast time, this is being posted on a Friday. The last week or so has been a rush of technical issues, crazy political stories, parties, lunches, client calls, late night discussions about everything under the sun, and reading a lot of news. Sometimes it’s good to just sit down in front of the microphone and do a podcast. All the ‘podcast manuals’ say you’re supposed to ‘know what you’re going to talk about’. Years of experience in talk radio taught me that sometimes the best thing to do is walk into the studio with no notes, no paper, and nothing in mind. In this podcast I talk a little about my current love-hate relationship with politics and media, media coverage of politics, review the technology issues I have been having lately, present a on-the-spot theory about social disruptions caused by operating system updates pushed out to your computer (Editor’s note: Say no, unless you know all the implications of updating your computer’s operating system.) Anyone ever say to you, “People are acting weird today”? Maybe its because there’s a rolling effect from all the updates blowing out people’s phone apps, peripherals and generally messing with us. What will happen when someday driverless cars, autonomous machines, androids, robot manufacturing and remote controlled bulldozers update and just stop? Hiring people to monitor all that stuff and keep systems operating might – gasp – actually create jobs! Finally, a discussion of the joys of being in business for yourself and how weird it is for a ‘creative’ type to be enthralled with the business side of his business. Welcoming Hydrus as a sponsor to the Bob Davis Podcasts and sponsored by X Government Trucks

PODCAST 430

You’re Not That Hot Anymore. Are the institutions of our society failing us, or just failing to live up to their over the top narratives? A bad customer service experience leads into a discussion – presented as sort of a rant but meant as a question  – about whether the business models and technology that seemed so forward five to ten years ago don’t seem that way at all now. Technology companies, Internet Service Providers, consumer products, office supplies, services, health care, travel, utilities and all kinds of services in the western world seem to have stopped progressing in terms of service to the customer a few years ago. No longer is it good enough to deliver a great product or service, you have to have an ‘amazing’ story, be saving the whales, or making your product in some aboriginal prefecture where you pay fair wages and post the obligatory pictures of building schools, or handing out water at the local marathon or breast cancer walk. What happened to buying a toaster that works, and when it doesn’t being able to rely on a customer service approach that says, “Yep, here’s a new one”? Instead you get protocols, upsells, long waits at the help desk (with the same three songs that play over and over) bored, surly or overwhelmed ticket agents, or admissions ‘techs’. The gauntlet of nose-ring festooned ‘greeters’ sporting ‘man-buns’ or just plain mean city, county, state and federal workers is actually the new normal. We need to talk about it, and we need to fix it. Is the problem that companies are spending too much time saving the whales, and not enough time saving the customer? Or is it excessive government regulation, poor economic growth, or we’re just not as competent as our ‘amazing’ history and resume says we are? No institution in our society is more dangerously corrupt and incompetent than the government, despite what the politicians say about Wall Street. What can be done? Meanwhile…still on hold with customer service. Sponsored by X Government Trucks and Pride of Homes and Luke Team Real Estate. (Editor’s Note: Podcast 429 isn’t done yet, and will be on the way…so here’s podcast 430. Don’t worry you didn’t miss one.