Podcast 441

Shopping, Trump, Lies & Liquor. Welcome back from the big Thanksgiving weekend. The weeks starts with the National Retail Federation, AKA The Propaganda Ministry for the Big Box Retailers. If they’re not making up stories about how many people will shop the day after Thanksgiving, they’re blaming lackluster retail numbers on … wait for it … The Internet and specifically Amazon.com. This is the latest nonsense cooked up to convince lawmakers ‘something has to be done’, and that something is regulation of the Internet, so people will continue to shop at obsolete brick and mortar retailers located inside something called ‘The Mall’. Do we have data that shows the Internet is killing the Mall? Not really. Meanwhile ‘Black Friday’ is more and more an example of all that is wrong in America, and provides a great ‘look at the fat Americans fighting over flat screen TV’s’ story often seen in the foreign media. Maybe people aren’t shopping because they don’t believe the fairy tail about our growing economy, or because the new job only pays half what the old job pays, or because there’s a double digit health insurance premium. Yeah, right. We’re going to ‘spend the savings on two dollar gasoline’ at the mall. You know, like a tax cut. Meanwhile, Political Information Lag produced a lot of surprises at the Thanksgiving table as relatives discovered each other were rooting for Trump, or Bernie Sanders. Both candidates are outside the ‘establishment’ Republican and Democrat story line. Everyone HATES Washington and they HATE mainstream media charlatans who lie to them, while they work for candidates like Hillary Clinton. Once real people actually start voting, we’ll see whether anti-establishmentarianism is a ‘thing’, or not. Jeb! shouldn’t hold his breath tho. Meanwhile the City of Edina’s liquor store apparently can’t complete with ‘cut throat’ discount liquor stores (that actually have a responsibility to their stock holders to make money; how quaint.) Thus, the Mayor of Edina wants a liquor store tax, to make up the loss. “It’s a good business, and we’re going to stay in it”. Why are municipalities in the business of selling liquor? Bottom line, if government can’t even make money selling liquor apparently its incompetence knows no bounds. Sponsored by Ryan Plumbing and Heating of Saint Paul and X Government Trucks.

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Podcast 437

STFU Media. Most of the time the blog I write to describe each podcast, as long term subscribers to the Bob Davis Podcasts know, is written in the third person. Not this one. In the wake of the Paris Terror attacks I am grateful I’m not getting paid to go on the air, flap my jaws, and spread utter nonsense about a breaking news story no one knows anything about as it breaks. This was the case for the weekend of November 13th, as terrorists attacked a theater in Paris, France. What is the total effect of this cavalcade of nonsense? Nothing will happen. There will be counterstrikes which will be pin pricks. Speeches will be given. Statements of ‘solidarity’ will be issued. There will be pledges to bring the ‘attackers to justice’, but that’s all a bunch of bull. These kinds of attacks benefit the media, the state and the terrorists. No matter what our so called leaders tell you, they’re not going to do anything about anything. Instant experts appear on television to pimp their blogs, books and radio shows. Politicians appear to make strong statements of condemnation or to suggest carefully that we ‘avoid the rush to judgement’, and the terrorists claim credit. Everyone wins, right? Given the stellar examples of US Government competence like the VA, the Obama Care Website, Amtrak, and the Department of Education, do we really believe they are going to be able to protect citizens from a bunch of determined terrorists with Ak-47’s, grenades and suicide belts? I wouldn’t hold my breath. As a presidential election cycle approaches candidates are throwing out one liners as ‘solutions’. It’s always someone else who has to ‘do something’. It’s as easy as pushing a button on your car radio, or switching to another cable news channel for the same nonsense under a different label. Except it isn’t. I’ve done several foreign policy podcasts and I have said again and again the United States needs a new foreign policy, and that it isn’t going to come out of a can or box. No one seems to have thought much about that, least of all the voters. The truth? We’re at the beginning of at least a multi decade struggle for our survival and something tells me, we’re still completely unprepared. Sponsored by Ryan Plumbing and Heating of Saint Paul and Pride of Homes. 

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PODCAST 430

You’re Not That Hot Anymore. Are the institutions of our society failing us, or just failing to live up to their over the top narratives? A bad customer service experience leads into a discussion – presented as sort of a rant but meant as a question  – about whether the business models and technology that seemed so forward five to ten years ago don’t seem that way at all now. Technology companies, Internet Service Providers, consumer products, office supplies, services, health care, travel, utilities and all kinds of services in the western world seem to have stopped progressing in terms of service to the customer a few years ago. No longer is it good enough to deliver a great product or service, you have to have an ‘amazing’ story, be saving the whales, or making your product in some aboriginal prefecture where you pay fair wages and post the obligatory pictures of building schools, or handing out water at the local marathon or breast cancer walk. What happened to buying a toaster that works, and when it doesn’t being able to rely on a customer service approach that says, “Yep, here’s a new one”? Instead you get protocols, upsells, long waits at the help desk (with the same three songs that play over and over) bored, surly or overwhelmed ticket agents, or admissions ‘techs’. The gauntlet of nose-ring festooned ‘greeters’ sporting ‘man-buns’ or just plain mean city, county, state and federal workers is actually the new normal. We need to talk about it, and we need to fix it. Is the problem that companies are spending too much time saving the whales, and not enough time saving the customer? Or is it excessive government regulation, poor economic growth, or we’re just not as competent as our ‘amazing’ history and resume says we are? No institution in our society is more dangerously corrupt and incompetent than the government, despite what the politicians say about Wall Street. What can be done? Meanwhile…still on hold with customer service. Sponsored by X Government Trucks and Pride of Homes and Luke Team Real Estate. (Editor’s Note: Podcast 429 isn’t done yet, and will be on the way…so here’s podcast 430. Don’t worry you didn’t miss one.) 

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